AU HomeWarranty

Search

Warranty

temperzone Warranty

This warranty is applicable to temperzone products purchased and installed in Australia, and is effective 1 January 2012.

The Warranty Applies to:

Terms of the temperzone Warranty:

What It Covers
If any defect in your temperzone air conditioning system is caused by FAULTY MATERIAL or WORKMANSHIP within the warranty period, starting from the date of original purchase,it will be rectified without cost for both labour and material by the temperzone Service Centre.

What Isn’t Covered by the Warranty?
1. Failure to start due to voltage conditions, blown fuses or other damage caused by inadequate or interrupted electricity supply.
2. Damage caused by accident, misapplication, abuse, alteration, tampering or servicing by anyone other than an authorized person.
3. Damage resulting from incorrect installation, commissioning or use other than in accordance with the operating instructions issued by temperzone.
4. Damage caused by using the air conditioning unit in a corrosive atmosphere or by filter neglect.
5. Replacement of any worn drive belts if applicable.
6. Costs incurred for annual services.
7. The original service call costs in identifying a warranty claim.
8. Freight and travel charges for work performed or parts supplied outside the area normally service by temperzone service personnel.
9. Field wiring, refrigerant pipe run between units, the condensation drainpipe or other accessories.
10. Consequential damage.

The Warranty Does Not Apply If:
1. Any appliance plate is altered or removed.
2. temperzone Australia Pty Ltd has not been notified within 48 hours of any fault occurring which may require warranty work.
3. Any unauthorized modification has been made to the equipment or any part has been substituted or replaced with non-original items.
4. Regular service has not been carried out by an appropriate ARC licenced Installer.
5. The unit is used other than for the heating and cooling of air for human comfort - unless approved by temperzone.
6. The system is installed in a mobile application (e.g. caravan, boat, crane).

How to Make a Claim on this Warranty:
Click here to make an on-line claim (or check its status)

When you contact us…
Please ensure you let the Service Centre know the model and serial number of your equipment, plus the date of original purchase and invoice number.
Download: temperzone Warranty A5 pdf


 

HITACHI Warranty

This warranty is applicable to Hitachi air conditioning products distributed by temperzone and purchased and installed in Australia, and is effective 1 January 2012.

The Warranty Applies to:

Terms of the Hitachi Warranty:

What It Covers
If any defect in your Hitachi air conditioning system distributed by temperzone Australia is caused by FAULTY MATERIAL or WORKMANSHIP within the warranty period, starting from the date of original purchase, it will be rectified without cost for both labour and material by the temperzone Service Centre.

What Isn’t Covered by the Warranty?
1. Failure to start due to voltage conditions, blown fuses or other damage caused by inadequate or interrupted electricity supply.
2. Damage caused by accident, misapplication, abuse, alteration, tampering or servicing by anyone other than an authorized person.
3. Damage resulting from incorrect installation, commissioning or use other than in accordance with the operating instructions issued by temperzone.
4. Damage caused by using the air conditioning unit in a corrosive atmosphere or by filter neglect.
5. Replacement of any worn drive belts if applicable.
6. Costs incurred for annual services.
7. The original service call costs in identifying a warranty claim.
8. Freight and travel charges for work performed or parts supplied outside the area normally service by temperzone service personnel.
9. Field wiring, refrigerant pipe run between units, the condensation drainpipe or other accessories.
10. Consequential damage.

The Warranty Does Not Apply If:
1. Any appliance plate is altered or removed.
2. temperzone Australia Pty Ltd has not been notified within 48 hours of any fault occurring which may require warranty work.
3. Any unauthorized modification has been made to the equipment or any part has been substituted or replaced with non-original items.
4. Regular service has not been carried out by an appropriate ARC licenced Installer.
5. The unit is used other than for the heating and cooling of air for human comfort - unless approved by temperzone.
6. The system is installed in a mobile application (e.g. caravan, boat, crane).

How to Make a Claim on this Warranty:  
Click here to make an on-line claim (or check its status).

When you contact us… 
Please ensure you let the Service Centre know the model and serial number of your equipment, plus the date of original purchase and invoice number. 

Download: Hitachi Warranty A5 pdf

More than 60 years of Temperature Control

Temperzone Ltd © Copyright 2018 | Privacy Policy | Sitemap